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    Benefits and entitlements


    Citizens Advice England & Wales
    The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
    Tel: 0207 833 2181
    www.citizensadvice.org.uk

    Citizens Advice Scotland
    The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
    Tel: 0131 667 0156
    www.cas.org.uk

    Citizens Advice Northern Ireland
    The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
    Tel: 01232 231 120
    www.citizensadvice.org.uk

    Department of Work and Pensions 
    Gives details of your local office for advice on benefits including bereavement benefits, crisis loans, funeral payments, incapacity benefit and income support.
    www.dwp.gov.uk/localoffice

    Direct Gov
    Government website providing information on public services including the Blue Badge parking scheme and free local bus travel.
    www.direct.gov.uk

    DLA (Disability Living Allowance)
    Disability Living Allowance - sometimes referred to as DLA - is a tax-free benefit for children and adults who need help with personal care or have walking difficulties because they are physically or mentally disabled. This is paid whether or not you are in work, if you are under 65. There are several different rates, depending on how severe your disability is. You can also claim a mobility component if you need help getting around.
    www.direct.gov.uk/en/DisabledPeople/

    AA (Attendance Allowance)
    Attendance Allowance - sometimes referred to as AA – is tax-free and is not usually affected by any savings or income you may have. If you are over 65, you may be entitled to this allowance which is similar to DLA but has not mobility component.
    http://www.direct.gov.uk/en/DisabledPeople/

    Disability and Carers Service 
    Part of Department of Work and Pensions. Provides financial help to disabled people and carers. Helpline 8.30am - 6.30pm Monday to Friday and 9am - 1pm on Saturdays.
    Benefit Enquiry Line
    201 Red Rose House
    Lancaster Road
    Preston
    Lancashire
    PR1 1HB
    Tel: 0800 882 200
    Textphone:     0800 243 355 (for hearing or speech difficulties)
    Email -         DCPU.Customer-Services@dwp.gsi.gov.uk 
    www.dwp.gov.uk 

    Equality and Human Rights Commission
    The body responsible for protecting human rights, including promoting equality for people with disabilities.
    Tel: 0845 604 6610 (England)
    Tel: 0845 604 5510 (Scotland)
    Tel: 0845 604 8810 (Wales)
    www.equalityhumanrights.com 

    Help the Aged
    Secure and uphold the rights of disadvantaged older people in the UK and around the world. Working with them, researching their needs, and campaigning for changes in policy. Provide services to alleviate hardship today and prevent deprivation tomorrow.
    London regional office
    Tel: 020 7278 1114
    Fax: 020 7278 1116
    Email: info@helptheaged.org.uk
    www.helptheaged.org.uk

    NAT (National Aids Trust)
    Charity aiming to help small businesses avoid unintentionally discriminating against people living with long-term conditions, such as HIV and cancer.
    Tel:  0207 814 6767
    Email: info@nat.org.uk
    www.nat.org.uk

    Prison Reform Trust
    Charity aiming to create a just, humane and effective penal system.
    Tel: 0207 251 5070
    Email: prt@prisonreformtrust.org.uk
    www.prisonreformtrust.org.uk